Shipping
Our goal is to offer you the best shipping options. We deliver to hundreds of customers worldwide, and we strive to provide you with exceptional services.
1. We do our best to estimate the most accurate delivery time for your convenience. Shipping takes about 30-35 days after processing.
1.Processing time: 1 to 4 business day (Monday through Friday, excluding major holidays).
※Once the order has shipped, we will email your tracking number and tracking URL. Please check it from this website to trace your order status at info@in-the-spot.com. We are not responsible for delays caused by the customs department in your country.
2. Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made.
3. If you have received a damaged item, please let us know immediately so we can resolve the issue as soon as possible!
4. If your package is missing, please contact us immediately at info@in-the-spot.com
*Due to the impact of COVID-19 on our warehouse and shipping operations, order process and shipping time may be delayed up to an additional 5 business days. We're improving our delivery process to make your packages even safer, so there may be a 2-5 day delay in processing your orders.